Refund & Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags where applicable, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, please contact us at contact@thenested.shop within 30 days of receiving your order.

Returns should be sent to:

The Nested
Shop/Office No. 135, Kapil Market Complex,
Adjacent to Bajaj Club, Lalitpur, Uttar Pradesh, India.

Please contact us before sending any product back. Items returned without prior approval may not be accepted.

If your return is accepted, we will provide you with the return instructions and the address for sending the product.

Damaged, Defective or Incorrect Items

Please inspect your order upon delivery. If the product is defective, damaged, or you receive the wrong product, please contact us as soon as possible with details and photographs of the product so that we can evaluate the issue and provide an appropriate resolution.

Non-Returnable Items

Certain products may not be eligible for return, including:

• Products that have been used, washed, altered, or damaged after delivery.
• Products without their original packaging, tags, accessories, or other included items, where applicable.
• Products damaged due to improper use, installation, handling, or storage by the customer.
• Customized or personalized products, where applicable.
• Clearance or final-sale products, where clearly mentioned on the product page.

If you are unsure whether your product is eligible for return, please contact us at contact@thenested.shop.

Exchanges

If you would like to exchange a product, please contact us at contact@thenested.shop within 30 days of receiving your order.

Depending on product availability and eligibility, we may arrange an exchange or provide another appropriate resolution.

Refunds

Once we receive and inspect your returned product, we will notify you whether your refund has been approved or rejected.

If your refund is approved, the amount will be refunded to your original payment method within 10 business days. The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

If more than 15 business days have passed after your refund was approved and you have not received it, please contact us at contact@thenested.shop.

Return Shipping

Return shipping arrangements and charges, if applicable, will be communicated to you when your return request is approved.

For products that are damaged, defective, or incorrectly delivered, we will review the issue and provide an appropriate resolution.

Contact Us

For any questions regarding returns or refunds, please contact us:

Email: [ contact@thenested.shop ]
Phone: 9170800767
Address: Shop/Office No. 135, Kapil Market Complex, Adjacent to Bajaj Club, Lalitpur, Uttar Pradesh, India.